FAQ

Manuka honey is a unique honey from New Zealand that is produced from the nectar of the Manuka Tree (Leptospermum Scoparium) and is renowned for its unique properties. Find out more about this liquid gold here.

Manuka Honey is a special Honey from New Zealand and it is widely known to have unique benefits and properties, some of which have been scientifically tested and published. Unfortunately, as we adhere to the requirements of the New Zealand Food regulations, MPI and the UMF association, we're unable to make any claims on the health or medicinal benefits of Manuka Honey. Many of you, our customers, have shared the different ways you use it and the benefits you see from its use, so we recommend giving it a try and see what this special Honey can do for you.

The active ingredient in Manuka honey is called Methylglyoxal (MGO) and this is what gives Mānuka its unique properties. The higher the MGO content, the higher the potency. Find out more here.

The other rating Manuka Honey can have is what is known as a UMF Rating (Unique Manuka Factor). To ensure that the Mānuka honey is genuine and what it says on the label, each batch of honey is independently tested for 3 different markers (including MGO) to give it its UMF rating. Find out more here.

Any of our Manuka Honey products are special, although the higher the MGO the more potent they are. We would recommend the UMF 20+ Manuka honey as it is our most active and potent honey that we sell. 

As a result of minimal processing, our Manuka honey is not homogenized, meaning you will experience a different product batch by batch. We keep it as raw as possible to maintain all the goodness it contains for you. Read more about consistency of Manuka honey.

That is your unique traceability code! If you scan your code (by pointing your smartphone camera at the code and following the prompts) you will find out where your honey is from and see it’s unique ratings. Read more on our efforts on traceability.

Our Manuka honey is raw to maintain it’s healing and health properties and comes as a creamed, liquid form.

We do not recommend infants 12 months or younger consume Manuka honey.

Our raw Manuka honey is not pasteurised.

A Daily Dose of Immunity contains Ashwagandha root extract, Eleuthero root, Astragalus root extract, and MGO 100+ Manuka Honey. Our ingredients have been chosen as they are potent, powerful and of course all natural. We do have to add coconut glycerin, gamma-cyclodextrin, natural flavor and less then 2% Maltodextrin to ensure the daily dose is pourable and easy to consume.

An Extra Dose of Immunity contains Elderberry, Echinacea and MGO 100+ Manuka honey. Our ingredients have been chosen as they are potent, powerful and of course all natural. We've added coconut glycerin, and natural flavor to ensure that Extra Dose is pourable and easy to consume.

A Daily Dose of Immunity is here to support your everyday wellbeing. This natural adaptogen blend provides everyday immune support and protection from the daily stressors of life. With immune supporting herbs delivered in raw Manuka Honey, you have everything your body needs for everyday balance.

An Extra Dose of Immunity is here to kickstart your immune system. Elderberry and Echinacea, the perfect immune boosters, delivered in raw Manuka Honey to give you the energy you need to get going again.

We recommend storing at room temperature. 

A Daily Dose of Immunity has a delicious malt and cacao flavor with a subtle bitterness!

An Extra Dose of Immunity has a light berry flavor.

Best Before is 1 year. You can check the bottom of your bottle for the Best Before date.

Manukora botanicals can easily be enjoyed as part of your daily routine whether it be in your coffee, tea, a smoothie, on top of granola or simply by the spoonful. We would love to find out how you best enjoy yours - tag us on social with @manukorahoney

A Daily Dose of Immunity is best enjoyed in the morning to nourish your body and set you up for the day.

An Extra Dose of Immunity can be taken anytime your immune system feels like it is under attack - twice daily as needed.

We currently only ship to the USA (including Hawaii). 

We offer free shipping on all orders over $50 to the USA.

We also offer next day* delivery on all orders for the cost of $30.

*For next day delivery, the order needs to be placed by 11:30 am (MST) otherwise, next day delivery cannot be guaranteed.
For next day delivery, the items of the order need to also be in stock.
We cannot control any UPS delivery delays so always advise customers to check the UPS website below for any disruptions.
https://wwwapps.ups.com/ctc/request?loc=en_US (edited) 

USA customers

We are currently using UPS surepost to deliver all orders.

Once processed (which generally takes 1 day) your order will be with you in approximately 5 days.

*Any orders placed after 12 pm (CDT) Friday, will not be packed for delivery until the following Monday due to our fulfillment warehouse being closed for the weekend.

Hawaii customers

Once processed (which generally takes 2 days) your order will be with you in approximately 16 days.

Alaska customers

Once processed (which generally takes 1 day) your order will be with you in approximately 9 days.

No, we do not as honey is a food item and therefore cannot be returned. However, if you are not fully satisfied with your honey we will send you a replacement jar.

No, we do not, however, if you are not fully satisfied with your honey we will send you a replacement jar.

Yes, our jars are BPA free.

No, we do not, unfortunately. The payment types we accept are:

Mastercard, AMEX, Visa, PayPal, Apple pay.

Simply email hello@manukora.com and the team will be able to change this for you. Please note that we will need to change this before it is shipped so please email us as soon as you notice and our team will help. If you order has shipped, then it is out of our hands unfortunately (literally!).

Don't worry, if you have purchased two or more items we may have to use multiple fulfilment centres so it will be sent in two separate packages.

The best option for you would be to contact your medical professional.

Manukora Manuka Honey is from New Zealand. Our honey is sourced from a wide range of beekeepers in what we call ‘the golden triangle’ which is the area between Northland, Taranaki and the East Cape which is famous for producing the most active Manuka nectar in New Zealand.

That's great news! Please email us at hello@manukora.com and we will be in touch with you to gather more information.

Our jars are 100% recycled plastic. Our jars are also BPA free and our labels are FSC certified.

Our Manukora Mates loyalty program is on hold as of November 5th 2021 (12:00am EST). Please email us at hello@manukora.com and we will find out your point balance and send you a unique discount code.