We ship nationwide throughout the USA with UPS 3 day select. Please note that UPS has a delay with delivering to PO boxes; therefore, we recommend having your delivery address as a street address.
*For next day delivery, the order needs to be placed by 11:30 am (MST) otherwise, next day delivery cannot be guaranteed.
For next day delivery, the items of the order need to also be in stock. We cannot control any UPS delivery delays so always advise customers to check the UPS website below for any disruptions. https://wwwapps.ups.com/ctc/request?loc=en_US
It takes 1 day for order processing Monday-Friday. If you order after 1 pm PST on a Friday, your order will be dispatched on the following Monday. When your order reaches UPS, it will be sent with 3-day shipping.
We send an email containing tracking information to our customers once an order is processed.
In the unlikely event that your order is damaged during shipment, please send us a photo of the shipping package the jar came in and the damaged jar. Please be sure to include the shipping label in your photo.
International Orders
Unfortunately, we are currently unable to ship orders to consumers beyond the US. We do have a network of stockists, and we are happy to send you their details – contact us for more information on this. If you would like to know more, please contact us at hello@manukora.com
Returns and Exchanges
We will happily provide store credit or a replacement product* but, unfortunately, do not offer refunds.
*We will only provide a replacement product if we have sent you the incorrect product or the product is defective.
We're unable to accept returns but we will replace your product at no cost if it is incorrect or defective*. If you have been sent the wrong product or the product is defective, please complete this Incorrect or Defective product form.
*We will only provide a replacement product if we have sent you the incorrect product or the product is defective.
If you have been sent an incorrect or defective product we will send you a replacement product*. Please complete the Incorrect or Defective product form.
*We will only provide a replacement product if we have sent you the incorrect product or the product is defective.
14 Days
If you have received a defective or incorrect product we must be notified within 14 days of your original order date.
If you're unsure what to do, please contact us via email at hello@manukora.com
